How Li Kh processes information when you use Fervio (com.fervio.joy).
This Privacy Policy applies to the Fervio mobile application (com.fervio.joy), related websites, customer support channels, and any feature that links to this document. By creating an account or using Fervio, you acknowledge that your information will be handled as described here.
Li Kh is the data controller responsible for personal information processed through Fervio. Our privacy contact handles compliance questions, data-rights requests, and regulator coordination under applicable privacy laws.
Fervio is a social communication app for live chat, profile discovery, and video-style interaction. This policy explains what we collect, why we use it, and the choices available to you.
You can revoke device permissions at any time through your phone settings, though some features may no longer work.
We process personal information for the following purposes:
Where required by law, we rely on appropriate legal bases such as contract performance, legitimate interests in operating a safe social platform, compliance with legal obligations, and your consent for optional features.
We retain data while your account is active and remove or anonymize it after confirmed deletion, except where law requires longer retention—for example, fraud investigation, dispute resolution, or regulatory compliance. Chat logs and uploaded media are generally deleted with your account; backup copies may persist for a limited period before being overwritten.
We apply transport encryption, access controls, employee training, and monitoring appropriate to the sensitivity of the data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We may share information with:
Your information may be processed in countries other than where you live. When we transfer data internationally, we use appropriate safeguards such as contractual protections where required. We do not sell personal information.
Our websites and embedded pages may use cookies, pixels, and local storage to remember preferences, measure traffic, and improve performance. You can control cookies through your browser settings. The mobile app may use similar identifiers for analytics, crash reporting, and fraud prevention.
Depending on your region, you may have the right to:
To exercise these rights, email lkh693065@gmail.com with enough detail for us to verify your identity. We respond within the timeframe required by applicable law. Account deletion steps are described in account_delete_agreement.html.
We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and may notify you through the app or by other appropriate means. Continued use after the effective date means you accept the revised policy.
Fervio is intended only for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has registered or shared data without appropriate consent, contact us immediately. See children_privacy_agreement.html for additional safeguards.